Last updated: May 5, 2026
For account issues, bug reports, or general questions:
We aim to respond within 1 business day.
For privacy-related questions or to request your data be deleted:
See our Privacy Policy for details on the rights available to you.
Operational updates and incident notes will be posted here as they happen.
How do I delete my account?
In the FrostOps mobile app, go to Settings → Danger Zone → Delete Account. Type your email or "DELETE" to confirm. Account data is removed within 30 days, except where retention is required by law.
My subscription expired.
Contact your store owner or admin to update billing, or email support@axiomops.ai for help.
I forgot my password.
On the login screen, tap "Forgot password?" and follow the reset link sent to your email.